Support at Home Classification 2

From 1 July 2026, Support at Home Classification 2 provides about $4,100 a quarter or about $16,450 a year, in Australian Government funding. The exact amounts are $4,112.84 a quarter and $16,451.35 a year. The Government indexes these amounts each July, so they change from year to year.

If you had a Level 2 Home Care Package before 1 November 2025, your funding moved to a separate classification called Transitioned Home Care Package Level 2. The table shows the funding for each from 1 July 2026.

Transitioned HCP Level 2 funding is for people who already had a Level 2 Home Care Package. You do not need to reapply. You keep your funding and your provider.

Support at Home is for older people who need some help to keep living at home. To receive it, you need an aged care assessment through My Aged Care. You may have heard this called an ACAT assessment. The assessor looks at what you can do for yourself, what you find harder and what you would like to keep doing. They then decide whether you are eligible and which classification suits your needs. Age requirements apply, and My Aged Care can confirm whether you are eligible.

If you are already receiving help through the Commonwealth Home Support Program (CHSP), you can keep receiving those services. CHSP is expected to move to Support at Home no earlier than 1 July 2027.

Your funding depends on your aged care assessment, which is organised through My Aged Care. Once you are approved, My Aged Care confirms your classification and your funding. What you pay depends on your chosen provider and the contributions that apply to you. We explain how funding works, and how you can use it, in the sections below.

Your funding gives you the reassurance that trusted support is always there to help you stay safe and comfortable at home. Your assessment and your goals decide which services you receive. Depending on your circumstances, your funding may include:

• Social outings for older people
• Aged care transport services
• Domestic assistance
• Personal care
• Nursing
• Meals and shopping assistance for older people
• Allied health

Level 2 funding, whether it is a Transitioned Home Care Package Level 2 or Support at Home Classification 2, can be used for a wide range of care and assistance, depending on what you need.

Allowable costs

Assistance with showering, dressing, grooming and daily routines is an allowable cost. So is Clinical Support, such as medication management and wound care, and access to physiotherapy, occupational therapy, podiatry and more. You can also use your funding for cleaning and laundry, and for help getting to appointments, shopping trips and social events.

Your funding can keep you connected through activities, outings and companionship. It can support meals and nutrition, including help with groceries, meal planning and preparation. It can also pay for home maintenance, ongoing care management, and, depending on your assessment, assistive technology and minor home modifications.

Excluded costs

Support at Home funding does not cover everyday bills such as rent, mortgage payments or utilities. It does not cover food and groceries, unless they are part of a prepared meals service, or travel and holidays. It also does not cover items already covered by Medicare or the PBS, or home modifications and renovations that go beyond safety and accessibility needs.

We focus your funding on the areas that directly support your health, safety and independence, leaving you responsible for non-care-related expenses. Our services come with no set-up fees.

Support at Home is for older people who need help to keep living at home. To qualify, you need to:

1. Meet the age requirements. My Aged Care can confirm whether you are eligible.
2. Have care needs that go beyond basic support.
3. Complete an aged care assessment arranged through My Aged Care. You may have heard this called an ACAT or ACAS assessment (Aged Care Assessment Team or Service).
4. Receive approval that confirms your eligibility and your classification.

Once you are approved, you can choose Holdsworth to set up and manage your care.

Applying for a Level 2 package or a Support at Home classification may feel overwhelming at first. The process is straightforward, and you do not have to go through it alone. Here is how it works:

1. Start with My Aged Care. Call 1800 200 422 or apply online through My Aged Care to begin your application.
2. Have an aged care assessment. An assessor will contact you on the phone number you provided to arrange a convenient time. You can talk about your health, your lifestyle and any support you may need.
3. Receive your approval. My Aged Care tells you which Support at Home classification you are eligible for.
4. Choose your provider. You can select a trusted provider like Holdsworth to manage your care and services.

At Holdsworth, we make the process as smooth as possible. If you have questions or need help applying, contact our team and we will guide you through each step with empathy and reassurance.

The Government funds your Support at Home budget, but you may be asked to contribute to the cost of some services. How much you contribute depends on the type of service and your circumstances, including whether you receive an age pension. Your provider also charges fees for care management.

At Holdsworth, our fees are simple and transparent. We give you clear information upfront, in writing, for both your care and your care management. The actual cost to you depends on your circumstances and the provider you choose. With Holdsworth, you always know what you are paying for, and you get the most value from your funding.

There were four levels of Home Care Packages (Levels 1 to 4). Support at Home has eight classifications, and each one matches a different level of assessed need. Classification 1 provides the lowest funding and Classification 8 the highest.
Read more about Support at Home Classification 1 and the Level 1 Home Care Package, Classification 3 and the Level 3 Home Care Package, or Classification 4 and the Level 4 Home Care Package. You can also visit our Support at Home page.

Support at Home started on 1 November 2025 and replaced Home Care Packages and other aged care programs. The changes make services simpler, more flexible and easier to access.
If you already had a Home Care Package, your support continued and your services moved to Support at Home as a Transitioned Home Care Package at your level. If you are new to aged care, Support at Home is now the way to receive help at home. We are happy to answer your questions and make sure your care continues without disruption.