Skip to main content

This is a sample announcement. Test

Translated by Google. The translation may not be accurate.

Domestic Assistance

Keeping your home clean and safe

A clean, comfortable home is important for your health, safety and sense of wellbeing. But as you get older, tasks like vacuuming or doing laundry can become physically demanding or even risky. Through the Commonwealth Home Support Program (CHSP), Holdsworth offers subsidised Domestic Assistance to help older people keep their homes in good order and continue living independently. 

What is domestic assistance under CHSP?

Domestic Assistance is a funded service type under the Commonwealth Home Support Program (CHSP). It provides practical support with household tasks that have become difficult to manage on your own. The goal is simple: to help you live safely and comfortably in your own home for as long as possible.

Domestic Assistance is about giving you a helping hand with specific tasks so that your home remains a safe, clean and comfortable place without putting strain on your body or your independence.

What does domestic assistance include

Holdsworth’s domestic Assistance service can include support with a range of household tasks, such as:

  • Vacuuming and mopping floors
  • Dusting and general tidying
  • Cleaning the kitchen and bathroom
  • Washing, drying, and folding laundry
  • Changing bed linen
  • Emptying bins
  • Shopping

The specific tasks included in your support will depend on your individual needs.

How Domestic Assistance helps you stay independent at home

Physical limitations can develop over time. You might notice that bending to mop the floor causes back pain, or that carrying a full laundry basket feels precarious. These are the moments when a small amount of help can make a significant difference. 

For many older people, Domestic Assistance is the service that allows everything else to fall into place. When your home is clean and organised, you feel better. You sleep better. You are less likely to have an accident caused by clutter or grime, and you are free to spend your energy on the things you actually enjoy. 

A note about what Domestic Assistance does not cover 

Domestic Assistance under CHSP covers regular household cleaning and laundry tasks. It does not cover gardening, home maintenance, or personal care, such as showering or dressing. Those are separate service types under CHSP. If you need support across multiple areas, your My Aged Care assessment will identify all the services that are right for you.

How to access Domestic Assistance through Holdsworth

You may be eligible for CHSP services if you’re 65 or older (or 50 or older for Aboriginal and Torres Strait Islander people) and need some help with everyday tasks at home. Follow these three steps to get started.

  1. Contact My Aged Care

    Register

    Call My Aged Care on 1800 200 422 or visit myagedcare.gov.au to register. You can then request an assessment to see what support you can get.

    Visit My Aged Care

  2. Have your assessment

    Assessment

    A trained assessor will speak with you by phone or at your home. They’ll talk about your needs and confirm if you’re eligible for CHSP services.

    About the assessment

  3. Choose Holdsworth

    Get started

    Once you’re approved, choose Holdsworth as your provider. We’ll then match you with the services that suit you best.

    Contact Holdsworth

Not sure where to start?

Our team can guide you through each step, explain your options and help you know what to expect.

FAQs

Yes, if you are assessed as eligible. My Aged Care is where you apply for an assessment. Domestic assistance, which includes light house cleaning, laundry and shopping assistance, is funded through the Commonwealth Home Support Program (CHSP) or Support at Home. Your assessment decides which program you can use. You will need a free assessment to confirm your eligibility.

CHSP domestic assistance can include vacuuming, mopping, dusting, cleaning the kitchen and bathroom, doing laundry, changing bed linen and emptying bins. The tasks covered depend on your assessed needs and your provider’s services. It does not cover professional cleaning, pest control or dry cleaning.

Yes. If you are 65 or over (or 50 or over for Aboriginal or Torres Strait Islander people) and need support to stay living at home, you may be eligible for subsidised domestic assistance through CHSP or Support at Home. The first step is to call My Aged Care on 1800 200 422 for a free assessment.

Start by calling My Aged Care on 1800 200 422 or visiting myagedcare.gov.au. If you are applying for someone else, they need to give their consent. An assessment organisation will then arrange for an assessor to talk with them about their needs and confirm which program they are eligible for. If they are approved for CHSP, they receive a referral code for each service, and you can choose Holdsworth to deliver domestic assistance.

CHSP services are subsidised by the Australian Government, and clients who can afford it are asked to contribute to the cost. The amount depends on your provider’s client contribution policy, and it is set out in your service agreement.

Get started

Whether you’re exploring CHSP or already have a referral code, our team is here to help. Contact us to get started with Holdsworth.