Support at Home Classification 4
Support at Home Classification 4 explained
A Level 4 Home Care Package, sometimes searched for as a Level 4 aged care package or aged care Level 4, was the highest level of in-home aged care in the Home Care Packages Program. Support at Home now provides in-home aged care through eight classifications. Holdsworth works beside you and your loved ones to make sure your care plan reflects your goals, lifestyle and independence.
What is a Level 4 Home Care Package, and what is Support at Home Classification 4?
A Level 4 Home Care Package provided the most extensive in-home support of the four package levels. Home Care Packages Levels 1 to 4 were the aged care levels most people in Australia knew. It suited people with complex or daily care needs, and it could cover a wide range of services, including nursing, allied health, personal care, domestic help, meals and transport.
Support at Home replaced Home Care Packages on 1 November 2025 and has eight classifications instead. Classification 4 is the fourth classification. It provides more funding than Classifications 1 to 3.
Support at Home Classification 4 is not the same as the old Level 4 package. People who already had a Level 4 Home Care Package moved to Transitioned Home Care Package Level 4, which keeps their funding and their provider. The next section shows the amounts for both.
If your assessment shows you need occasional or lower-intensity support, you may be assessed for a lower classification, such as Classification 1, Classification 2 or Classification 3, or receive support through the entry-level Commonwealth Home Support Program (CHSP).
Support at Home and Home Care Packages with Holdsworth
For more than 85 years, Holdsworth has been part of the Eastern Suburbs community, supporting older people and families with care that feels local, flexible and personal. We take the time to understand every person’s lifestyle, goals and priorities. Whatever your classification, we create a plan that balances health care, daily living support and meaningful community connection.
You have a dedicated care manager who guides you and your family every step of the way. As your needs change, we adapt your care with empathy and respect, so you always feel safe, confident and supported at home.
Everything you need to know
From 1 July 2026, Support at Home Classification 4 provides about $7,600 a quarter, or about $30,450 a year, in Australian Government funding. The exact amounts are $7,617.13 a quarter and $30,468.51 a year. The Government reviews these amounts each July, so they change from year to year. You can check the latest rates on the My Aged Care website.
If you had a Level 4 Home Care Package before 1 November 2025, your Level 4 Home Care Package amount moved to a separate classification called Transitioned Home Care Package Level 4. The table shows the Level 4 funding for each from 1 July 2026.
Quarterly funding | Yearly funding | |
|---|---|---|
Support at Home Classification 4 | $7,617.13 | $30,468.51 |
Transitioned Home Care Package Level 4 | $16,353.98 | $65,415.91 |
Transitioned HCP Level 4 funding is for people who already had a Level 4 Home Care Package. You do not need to reapply. You keep your funding and your provider.
Your funding depends on your aged care assessment, which is organised through My Aged Care. Once you are approved, My Aged Care confirms your classification and your funding. What you pay depends on your chosen provider and the contributions that apply to you.
Level 4 services, whether under a Transitioned Home Care Package Level 4 or Support at Home Classification 4, provide a wide mix of supports that help you live safely and comfortably at home. Depending on your assessed needs, they can include:
- Social activities for older people: Companionship, group outings and community connection
- Community transport services: Safe and reliable travel to appointments, shopping or social activities
- Domestic assistance: help with household tasks such as cleaning and laundry
- Personal care: Support with bathing, grooming, dressing and mobility
- Nursing: in-home nursing care to manage health conditions
- Holdsworth Home Cuisine meal delivery: Meal preparation, delivery and grocery shopping support
- Allied health: Services such as physiotherapy, podiatry, occupational therapy and more
You can use your funding for services that match your care plan and support your independence at home. Your funding cannot be used for everyday living expenses such as rent, utilities, holidays or entertainment, or for medical costs already covered by Medicare or the PBS.
Support at Home is for older people who need help to keep living at home. You may qualify for Classification 4 if you:
- Meet the age requirements. My Aged Care can confirm whether you are eligible.
- Have more complex or high-level care needs that require regular support at home.
- Complete an assessment through the Government’s Single Assessment System (previously ACAT or RAS), which confirms your eligibility and assigns your funding.
The application process is simple, and you can ask for help at any time. Here are the main steps:
- Contact My Aged Care. Call 1800 200 422 or visit the My Aged Care website to arrange an assessment.
- Complete your assessment. The Single Assessment System (previously ACAT or RAS) confirms your eligibility and assigns your funding level.
- Receive your approval. My Aged Care tells you which Support at Home classification you are eligible for.
- Choose your provider. This is when you decide who will coordinate and deliver your care.
At Holdsworth, we can guide you through every step, from preparing for your assessment to creating a care plan that suits your lifestyle and goals. Reach out to us on 1300 882 962 for free support and clear advice.
Your funding is made up of a Government contribution, plus any contribution you are asked to make, along with provider management fees. You may be asked to contribute to the cost of some services. How much you contribute depends on the type of service and your circumstances, including whether you receive an age pension. Your provider also charges fees for care management. This covers the ongoing support of a dedicated care manager who works with you and your family to review your care plan, adapt to changing needs and coordinate services.
Holdsworth is upfront with all costs, and we explain them in writing before you start.
There were four levels of Home Care Packages. Home Care Packages Levels 1 to 4 each matched a different level of need. Support at Home has eight classifications instead, and each one matches a different level of assessed need. Classification 1 provides the lowest funding and Classification 8 the highest.
Read more about Support at Home Classification 1 and the Level 1 Home Care Package, Classification 2 and the Level 2 Home Care Package, or Classification 3 and the Level 3 Home Care Package. You can also visit our Support at Home page.
Support at Home started on 1 November 2025 and replaced Home Care Packages and other aged care programs. The aim is to make services simpler and more flexible.
If you already had a Home Care Package, your care continued and your services moved to Support at Home as a Transitioned Home Care Package at your level. If you are new to aged care, Support at Home is now the way to receive help at home. Our team is here to explain the changes, answer your questions and make sure your care continues without interruption. You can also visit our Events page to learn about upcoming information sessions on navigating My Aged Care.
Why choose Holdsworth?
At Holdsworth, we believe quality care is about more than services. It is about trust, connection and support you can rely on. With a local focus, dedicated care managers and a commitment to simple, transparent fees, we help you get the most out of your funding while feeling valued and cared for every step of the way.
“Holdsworth has been so amazing with my father, the people are amazing, caring and patient and fun.” Family carer of a Holdsworth client
Ready to talk about your care?
If you are ready to take the first step towards compassionate aged care services at home, or want to learn more about how we can support you, contact our friendly team today. We are always here to assist you or your loved one with our Level 4 Home Care Package and Support at Home services.