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Support at Home Classification 5

Support at Home Classification 5 explained

Funded by the Australian Government, the Support at Home (SAH) program started on 1 November 2025 and replaced Home Care Packages. Classification 5 offers mid-upper support for health, personal care, home tasks and social activities, so you can live independently and confidently at home.

What is Support at Home Classification 5?

Classification 5 is designed for older people with more complex care needs. Your needs are assessed independently through the aged care assessment system (previously ACAT or RAS). Based on that assessment, you receive an individual quarterly budget linked to your classification. Within that budget, you choose the mix of services that supports your goals.

Holdsworth helps you understand your options, create a personalised support plan and coordinate the services that best fit your lifestyle.

Support at Home with Holdsworth

At Holdsworth, we are here to help you live confidently and comfortably at home with the right level of support. Our personalised care plans are shaped around your goals and preferences, balancing practical help with health care, social connection and wellbeing support.

Your dedicated Care Partner advocates on your behalf, so you and your loved ones can be confident you are making the most of your Support at Home Classification 5 funding today and as your needs change. At every step, we deliver support with compassion, dignity and respect, with your independence and quality of life always our priority.

Everything you need to know

From 1 July 2026, Support at Home Classification 5 provides about $10,200 a quarter, or about $40,750 a year, in Australian Government funding. The exact amounts are $10,182.38 a quarter and $40,729.53 a year. The Government indexes these amounts each July, so they change from year to year.

Each quarter, 10% of your budget is set aside for care management. That leaves about $9,160 a quarter for your services. The Government sets the quarterly amount for each classification.

 

Quarterly funding

Yearly funding

Support at Home Classification 5

$10,182.38

$40,729.53

Government funding for Classification 5 is designed to meet mid-upper care needs. Your annual budget includes care management and is paid in quarterly amounts, so you have clear oversight of your available funds throughout the year.

Classification 5 covers a wide mix of services, grouped into three categories that support your health, independence and everyday life. The exact services you receive are guided by your assessment and care plan, so your support matches your lifestyle and goals.

Clinical care

These are professional health services delivered in your home. They help you manage medical needs without unnecessary hospital visits, and they focus on treatment, recovery and ongoing wellbeing. Clinical supports are fully funded by the Government.

  • Nursing visits
  • Allied health, such as physiotherapy, podiatry, dietetics, speech therapy and social work
  • Personal care, such as showering, dressing and grooming

Independence supports

These are practical supports that make daily living safer and give you confidence at home. Participants make a moderate contribution to the cost.

Everyday living

These are services that help you maintain comfort and quality of life. They ease the load on carers and help you stay part of your community. Participants make a higher contribution to the cost.

You can use your Classification 5 budget for approved services linked to your care plan, such as health care, personal assistance, transport and social connection programs. Assistive technology and home modifications may also be available, where they are approved.

Your budget cannot be used for everyday expenses such as rent, groceries, utility bills or entertainment, or for services already covered by Medicare or other government programs.

You may be eligible for Classification 5 if you:

  1. Meet the eligibility requirements for Support at Home, including age. My Aged Care can confirm whether you are eligible.
  2. Have been assessed as needing mid-upper support with health, daily living or community connection.
  3. Have had an aged care assessment through My Aged Care.

The Government’s independent assessment process decides your eligibility. Holdsworth can help you prepare for your assessment, understand your Classification 5 entitlements and guide you through each step. Reach out to us for support.

Getting started with Support at Home is simple, and you do not have to navigate it alone. Here are the key steps:

  1. Contact My Aged Care at myagedcare.gov.au or call 1800 200 422 to request an assessment.
  2. Have your assessment with a trained assessor, who decides your classification.
  3. Choose your provider. Holdsworth helps you set up your funding, design your care plan and connect you with the right services.

Reach out to our friendly team on 1300 882 962 for personalised local support.

The Government funds most of your support, but you may need to contribute to some costs. How much you contribute depends on the type of service and your circumstances, including whether you receive an age pension. Clinical supports are fully funded, independence supports have a moderate contribution and everyday living supports have a higher contribution.

Each quarter, 10% of your budget is set aside for care management. You may also pay for agreed extras if you choose additional services. Holdsworth explains every cost in writing before you start.

Support at Home has eight classifications, and each one matches a different level of care and support. Classifications 1 and 2 offer light support, with occasional help for simple daily tasks and staying socially connected. Read more about Classification 1 and Classification 2.

Classifications 3 and 4 offer moderate support, with regular assistance with personal care, domestic tasks and community access. Read more about Classification 3 and Classification 4.

Classification 5 offers mid-upper support, with a balanced mix of health care, home help and social connection. Classifications 6 and 7 offer higher support, with frequent or intensive services that often include ongoing clinical care. Classification 8 offers very high or complex support, with comprehensive, tailored assistance for people with advanced needs.

Why choose Holdsworth?​

At Holdsworth, we believe quality care is about more than services. It is about trust, connection and support you can rely on. With a local focus, dedicated care managers and a commitment to simple, transparent fees, we help you get the most out of your funding while feeling valued and cared for every step of the way.

“Holdsworth has been so amazing with my father, the people are amazing, caring and patient and fun.” Family carer of a Holdsworth client

Ready to talk about your care?​

If you are ready to take the first step towards compassionate aged care services at home, or want to learn more about how we can support you, contact our friendly team today. We are always here to assist you or your loved one with our Support at Home services.