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Support at Home Classification 3

Support at Home Classification 3 explained

A Level 3 Home Care Package offered tailored support for older people who wanted to stay independent while receiving extra help with everyday activities. Support at Home now provides that help through eight classifications. At Holdsworth, we work alongside you and your family to make sure you feel supported and confident at home.

What is a Level 3 Home Care Package, and what is Support at Home Classification 3?

A Level 3 Home Care Package provided government funding for people with moderate care needs. With extra funding compared to Levels 1 and 2, it helped cover everyday needs such as personal care, domestic support, meals and transport. Home Care Packages came in four levels (Levels 1 to 4).

Support at Home replaced Home Care Packages on 1 November 2025 and has eight classifications instead. Classification 3 is the third classification. It provides more funding than Classifications 1 and 2.

Support at Home Classification 3 is not the same as the old Level 3 package. People who already had a Level 3 Home Care Package moved to Transitioned Home Care Package Level 3, which keeps their funding and their provider. The next section shows the amounts for both.

If your assessment shows you need occasional or lower-intensity support, you may be assessed for a lower classification, such as Classification 1 or Classification 2 or receive support through the Commonwealth Home Support Program (CHSP).

Support at Home and Home Care Packages with Holdsworth

For more than 85 years, families across Sydney have trusted Holdsworth to provide aged care services at home that are local, personalised and flexible. Our care plans are shaped around your lifestyle and priorities, balancing everyday help with personal care and companionship.
When you start with us, you have a dedicated care partner who is happy to guide you and your family through every step. With empathy, respect and dignity at the core of everything we do, we adapt your care as your needs change. Reach out to our team for a free consultation. We will talk you through your options and support a smooth transition.

Everything you need to know

From 1 July 2026, Support at Home Classification 3 provides about $5,650 a quarter, or about $22,550 a year, in Australian Government funding. The exact amounts are $5,634.20 a quarter and $22,536.81 a year. The Government reviews these amounts each July, so they change from year to year. You can check the latest rates on the Department of Health and Aged Care Support at Home page.

If you had a Level 3 Home Care Package before 1 November 2025, your funding moved to a separate classification called Transitioned Home Care Package Level 3. The table shows the funding for each from 1 July 2026.

Quarterly funding

Yearly funding

Support at Home Classification 3

$5,634.20

$22,536.81

Transitioned Home Care Package Level 3

$10,787.18

$43,148.74

Transitioned HCP Level 3 funding is for people who already had a Level 3 Home Care Package. You do not need to reapply. You keep your funding and your provider.

Your funding depends on your aged care assessment, which is organised through My Aged Care. Once you are approved, My Aged Care confirms your classification and your funding. What you pay depends on your chosen provider and the contributions that apply to you.

Level 3 funding, whether it is a Transitioned Home Care Package Level 3 or Support at Home Classification 3, helps older people live safely and independently at home. It provides a mix of personal care, health support and social connection. Depending on your needs, it may include:

  • Social support for older people: Opportunities to join groups, outings and activities that keep you connected
  • Transport services for older people: Help getting to appointments, shopping and community events
  • Domestic assistance: Support with cleaning, laundry and general household tasks
  • Personal care: Assistance with bathing, dressing and grooming
  • Nursing: Health monitoring, medication support and clinical care at home
  • Meal delivery and shopping support: Grocery support, meal preparation and meal delivery
  • Allied health: Physiotherapy, podiatry, occupational therapy and other therapies

You can use your funding for approved supports linked to your care plan, such as home care, meals and transport. Excluded costs include household bills, holidays, entertainment and beauty services. If you are unsure whether something is covered, ask your Care Partner.

Support at Home is for older people who need help to keep living at home. You may be eligible for Classification 3 if you:

  1. Meet the age requirements. My Aged Care can confirm whether you are eligible.
  2. Have been assessed as needing a moderate level of support. You may have heard this called an Aged Care Assessment Team (ACAT) assessment.
  3. Prefer to remain at home rather than move into residential care.

Applying may seem overwhelming at first, but the steps are straightforward, and you do not have to manage it alone. Here is what to expect:

  1. Contact My Aged Care on 1800 200 422 to arrange an aged care assessment.
  2. Receive your approval, which tells you your classification and your funding.
  3. Choose Holdsworth as your provider and work with us to design a tailored care plan.

Visit My Aged Care for more details, or reach out to our team on 1300 882 962 and we will guide you through the process.

Along with Government funding, some fees may apply. You may be asked to contribute to the cost of some services. How much you contribute depends on the type of service and your circumstances, including whether you receive an age pension. Your provider also charges fees for care management, which covers ongoing planning and coordination. You may have out-of-pocket costs if your funding does not cover all the services you choose.

Your Holdsworth Carer Partner will explain how your funding is allocated and help you make the most of your budget.

There were four levels of Home Care Packages (Levels 1 to 4). Support at Home has eight classifications, and each one matches a different level of assessed need. Classification 1 provides the lowest funding and Classification 8 the highest.

Read more about Support at Home Classification 1 and the Level 1 Home Care Package, Classification 2 and the Level 2 Home Care Package, or Classification 4 and the Level 4 Home Care Package. You can also visit our Support at Home page.

Support at Home started on 1 November 2025 and replaced Home Care Packages and other aged care programs. The aim is to make services simpler and more flexible.
If you already had a Home Care Package, your care continued and your services moved to Support at Home as a Transitioned Home Care Package at your level. If you are new to aged care, Support at Home is now the way to receive help at home. Our team is happy to explain the changes, answer your questions and make sure your care continues without interruption.

Why choose Holdsworth?​

At Holdsworth, we believe quality care is about more than services. It is about trust, connection and support you can rely on. With a local focus, dedicated care managers and a commitment to simple, transparent fees, we help you get the most out of your funding while feeling valued and cared for every step of the way.

“Holdsworth has been so amazing with my father, the people are amazing, caring and patient and fun.” Family carer of a Holdsworth client

Ready to talk about your care?​

If you are ready to take the first step towards compassionate aged care services at home, or want to learn more about how we can support you, contact our friendly team today. We are always here to assist you or your loved one with our Level 3 Home Care Package and Support at Home services.